Begin by contacting our office via phone, email, or online enquiry to arrange your complimentary 1-hour consultation. Our friendly team is here to assist you, and we are available 365 days a year. We offer both face-to-face meetings in Melbourne and Zoom consultations for clients across Australia and worldwide, ensuring flexibility no matter your location.

During your complimentary 1-hour, obligation-free consultation, you will speak directly with our Director, who will take the time to understand your circumstances in detail. You will have the opportunity to ask questions, receive a clear assessment of your eligibility, and be provided with tailored advice along with a written outline of the most suitable visa pathways available to you.

If you decide to proceed and meet the relevant eligibility criteria, you may formally appoint our office to act on your behalf. You will be provided with a comprehensive Agreement for Services and Fees, clearly outlining the scope of work, professional fees, and terms of engagement. Once this is reviewed and signed, you officially become a valued client of Olympus Migration.

Following your appointment, we will issue you with a detailed checklist of required documents tailored to your specific matter. As you begin providing the necessary information, we will carefully prepare your application and supporting documentation. Once you have reviewed and approved our work, we will lodge your application with the Department of Home Affairs.

After lodgement, our office will manage all correspondence with the Department of Home Affairs on your behalf. We will keep you informed of updates and requests, and remain in contact throughout the process. We may request additional documents after lodgement to ensure your application remains complete. Our representation continues until a final decision is made.

We have an outstanding record of successful outcomes; however, in the scenario that your application is refused, Olympus Migration will, where appropriate and subject to your ongoing eligibility and instructions, assist you with preparing and lodging a further application or a merits review to the Tribunal, without additional professional fees. This is our ‘Peace of Mind’ policy.